Your privacy matters.

Sanctuary Renal Transport ("SRT," "we," or "our") provides private, non-emergency transportation services for ambulatory dialysis patients in Cooper City, Davie, Fort Lauderdale, Lauderdale Lakes, Lauderhill, Plantation, Sunrise, and Tamarac, Florida. This Privacy Policy explains what limited information we collect through www.sanctuaryrenaltransport.com and how it is used.

The website collects only the basic contact information you voluntarily submit through inquiry forms: name, phone number, email address, city or general service area, preferred method of contact, and the general message you provide.

The website does not collect Protected Health Information (PHI). We do not request or store patient names, dates of birth, diagnoses, dialysis schedules, clinic details, pickup or drop-off addresses, mobility details, or insurance information through this website. Patient intake is completed separately through a secure, HIPAA-appropriate process after initial contact.

Information submitted through this website is used solely to:

• Respond to your inquiry about transportation services
• Coordinate a follow-up call, email, or secure intake conversation
• Provide information about our services, availability, and coverage area

By submitting an inquiry through this website, you consent to being contacted by Sanctuary Renal Transport via phone call, text message, and email regarding your inquiry and our transportation services. You may opt out at any time by contacting us directly.

Website inquiries are transmitted through your local email client and delivered to our staff inbox. The website itself does not store form submissions in a database. Information received is retained only as long as needed to respond and coordinate service.

Please do not submit sensitive medical information through this website. Standard email is not suitable for Protected Health Information. To discuss health-related details, please call us directly or wait for our secure intake process.

We do not sell, rent, or share information collected through this website with third-party marketers. Information may be shared only with staff involved in coordinating your transportation request, or as required by law.

This website may use minimal, standard analytics to understand general site usage (page views, referring pages). We do not use advertising trackers or sell analytics data.

This website is not directed to children under 13, and we do not knowingly collect information from them.

We may update this Privacy Policy from time to time. The "Effective" date at the top of the page indicates the most recent revision.

Questions about this Privacy Policy or our privacy practices can be directed to info@sanctuaryrenaltransport.com or through our contact page.